A security firm which handles immigration detainees received more than 700 complaints last year, according to official figures released under Freedom of Information (FOI) laws.
The most common complaints against G4S related to lost property and poor communication, but there were 48 complaints of assault, three of which were upheld.
More than half of the complaints related to Brook House, near Gatwick Airport, which holds convicted foreign criminals awaiting deportation.
Figures show there were 773 complaints against the private company from immigration detainees in 2010, of which 130 were found to be fully or partially substantiated. About 640 were unsubstantiated. Read more…